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Learning Plan

A Learning Plan will help you find out what is known, unknown & how you will learn. It helps the team map out what you know, what you need to know and what you need to learn.

Start With What You Know

Keep in mind the main types of users, motivations, frustrations or delights. Note important features, functions or decision considerations and look at competitor products.

Find out how much time users have and if there are any distractions. Find out what parts do they use most or least and what helps user goals?

Certainties V Assumptions

Work with the team for each assumption and indicate how confident you are, group questions and simplify.

Brainstorm Research Methods

For each question brainstorm how you will go about getting more information and think about the resources required.

Plan Outputs

What form will your evidence take?