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0 How To Perform Undercover User Research

How To Perform Undercover User Research

Sometimes you just don't happen to work at a place that does any UX or has little budget or consideration for it.

So in order to find out user concerns or behaviours you will need to go about it discretely...

Think about target users - Who do you talk to and how?

List your research questions - Mind map a list.

Go into the field - Meet users in their environment and cover your research questions.

Mine the data for insights - Review notes and build up a storage of information.

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