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0 How To Get To Know Users By Using Task Flows

How To Get To Know Users By Using Task Flows

Task Flows

By using Task Flows it gets you and the team thinking about how users will use the product in scenarios and sequences. Keep it lightweight with discrete flows to focus on.

Use user scenarios as a starting point for prototypes and think multi channel and multi devices.

Task Flow Guidelines

  • Figure out the starting point and consider what comes next
  • Go from start to finish
  • Think about alternate entries or exits
  • Add annotations where needed
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