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Black Hat Sessions help teams critique esigns and find what areas of the design can be improved. It gives the team permission to call things as they see them.

It is a constructive forum for sharing concerns and creates a safe place for negative feedback to be given. It also puts all of these concerns into a format that you can see, manage and take charge of.

• Make time for a group session
• Find a large useable wall space
• Assemble a cross functional team
• Explain the rules
• Assume to the most critical, judgemental perspective
• Use post it notes and role play
• Start the clock
• Give the group 15-20mins to walk through designs
• Get them to write down on post it notes
• Review and look for themes
• Get the team to step back and look at all post it notes looking for anything missed
• Discuss and synthesize
• Engage the team in a discussion about any themes that emerge
• Record points on a whiteboard
• Close by discussing what is good about the designs
• End on a positive note
• Update the designs
• Revisit the designs to address these issues